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Privacy Policy

This Privacy Policy explains how Elaris Trading collects, uses, and protects your personal information when you visit our website.

Elaris Trading is the data controller responsible for your personal data.

We are committed to protecting your privacy and handling your data in accordance with UK data protection laws, including the UK GDPR and Data Protection Act 2018. 

1. Information We Collect

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address

  • Browser type and version

  • Time zone

  • Cookies installed on your device

  • Pages viewed and browsing activity

We refer to this as Device Information.

If you contact us, place an enquiry, or complete a form on our website, we may collect personal information such as:

  • Name

  • Business name

  • Email address

  • Telephone number

  • Billing or delivery address

  • Payment details (where applicable)

2. How We Use Your Information

We process your personal data to:

  • Respond to enquiries

  • Process wholesale orders

  • Provide customer support

  • Improve website performance

  • Prevent fraud or misuse

  • Comply with legal obligations

We only collect and process data that is necessary for legitimate business purposes.

3. Lawful Basis for Processing

We process your personal data based on:

  • Contractual necessity (to fulfil orders or agreements)

  • Legitimate business interests

  • Legal obligations

  • Your consent (where required, such as for marketing communications)

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse, or disclosure.

However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.

5. Data Sharing

We do not sell or rent your personal data.

Your information may be shared with trusted third-party service providers (such as payment processors or delivery partners) where necessary to operate our business.

We may disclose information where required by law or to protect our legal rights.

6. Your Rights

Under UK data protection law, you have the right to:

  • Be informed about how your data is used

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

To exercise your rights, please contact us using the details below.

7. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

8. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Elaris Trading

Email: info@elristrading.co.uk

 

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